When the Kommen app was developed, the aim was to make life easier for people; especially busy people. Kommen helps you schedule Uber taxi for up to 30 days ahead and you can also schedule up to 5 rides at once in any Uber city. The app is a third party user app that works hand in hand with the Uber rider app to elevate your Uber passenger experience.
Although it makes the development phase easier to be in the driver’s seat and decide what the app should like, the tricky part is what the users feel about the app. In a bid to get a feel of the Kommen app from a user perspective, we reached out to one of Kommen’s regular users to share his experience with us.
Kommen user Andrew works in a photo center and uses Uber at least once a week in New York City and sometimes in Oklahoma. Since Kommen was designed for busy people, the app has made for a more effective transportation option for him.
What situation prompts the use of Uber and Kommen?
Andrew also uses Kommen to request rides for immediate use and schedule rides ahead of time as well. Although Uber has integrated the “Schedule Uber” function into its app, this function only works in selected cities and not all cities Uber operates in, so Kommen helps him get rides when he books ahead in every Uber city.
The Schedule Uber function on Kommen
Since Kommen offers just about the same functions as the Uber app and is just as reliable, he uses both apps simultaneously. He describes the “schedule Uber” function in the Kommen app as very useful, reliable and easy to use.
Getting him to recommend Kommen to others
Andrew suggests that Uber gift cards be given as a reward to Kommen users who recommend the app to others and get them to download the app. Seems fair right? He also suggests that an affiliate program will also improve app downloads.
Improvements to be made to the app
For any business to thrive and satisfy consumers, it’s important to listen to customer feedback and complaints. Kommen is a relatively new app and still working out some kinks to improve the service. Some improvements will need to be made to the app to simplify Uber booking. Andrew believes that notifications for the app and reminders as well should be integrated with email. This is certainly something to be considered as reminders via email will act as some sort of record keeper for the app user.
The app is available only on the Android platform for now, but will be available on the IOS and windows platform also. To get a notification when we become available for downloads on IOS, click here:www.trykommen.com/
To download Kommen go here: www.trykommen.com